Terms and Conditions
1. Acceptance of the Terms and Conditions
2. Age Verification
3. Applicable Laws
In the event of purchase of our products you agree that you are in a jurisdiction or territory where purchase and consumption of our products are legal. USA Hemp holds no liability for your violation of applicable laws and you assume the risk of use of the Website.
Most packages are shipped from our facility to the address provided in your order within 1 business day. USA Hemp is not responsible for any delays in shipping including third-party carrier delays beyond our control.
5. Customer Address
You are responsible for providing the correct shipping address while submitting your order on the Website. USA Hemp will use reasonable efforts to reach out to you in the event the address is flagged as incorrect but it holds no responsibility if the package is returned to sender or sent to the incorrect destination, provided the address on the shipping label matches the address you provided at checkout. Should a package need to be resent due to an incorrect address you entered you will be responsible for additional shipping charges.
6. Lost & Stolen Packages / Package Insurance
USA Hemp offers a low cost shipping insurance provider on it’s Website. This insurance is optional, however, only orders placed with shipping insurance will be covered by the insurance provider for any lost, stolen, or damaged items at the insurance company’s discretion. You are responsible for filing a claim in the event one is needed. Should you choose not to purchase additional shipping insurance you are responsible for filing a claim with USPS. USA Hemp is not responsible for any lost, stolen, or damaged items once it has been delivered to the third party shipping carrier.
7. Refunds or Returns
If you are unhappy with an order from the Website USA Hemp will credit the original purchase price minus shipping to your next order provided you meet eligibility requirements. To be eligible for this credit you must return the unopened product to us with the original purchase receipt from the Website. USA Hemp will only accept refunds or returns from purchases made on www.USA Hemp.com. All other sales are final and may not be refunded or returned. Shipping charges are non-refundable.
8. User Content
USA Hemp shall become the owner of any reviews, comments, suggestions or other feedback regarding the Website or products offered through the Website posted to the Website, on USA Hemp’s social media pages, or sent to any email associated with USA Hemp (collectively, “Feedback”) and it may share Feedback with any of its affiliates. USA Hemp will not be required to treat any Feedback as confidential and will not be liable for any Feedback posted on the Website or elsewhere. Without limitation, USA Hemp will have exclusive ownership of all present and future existing rights to the Feedback and will be entitled to use the Feedback for any commercial or other purpose whatsoever, including to advertise and promote USA Hemp, without compensation to you or any other person sending the Feedback. To the extent that you decide to post any content (“User Content”) on the Website or on USA Hemp’s social media pages, you agree that your User Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have written permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant USA Hemp all of the license rights granted herein. You acknowledge that you are responsible for whatever material you submit, and that you have sole responsibility for the Feedback, including its legality, reliability, appropriateness, originality, and copyright. USA Hemp may refuse to accept or transmit User Content and shall have the right to delete, edit, modify, reformat, excerpt, or translate any of your User Content.
9. Right of Termination
11. Limitation of Liability
In no event will USA Hemp, it’s affiliates, or their sponsors, employees, directors, agents, or officers be liable for damages of any kind, under any legal theory, arising out of your use, or inability to use, the Website, any content on the Website, any services or items obtained through the Website, including any direct, indirect, special, incidental, consequential, or punitive damages including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profit, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable. Certain state laws do not allow limitations on implied warranties or the exclusion or limitations on certain damages. If these laws apply to you some or all of the limitations or exclusions mentioned above may not apply to you.
13. Dispute Resolution
14. Governing Law
These Terms of Service will be governed and interpreted pursuant to the laws of Oregon, United States of America, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in Oregon in connection with any dispute between you and us arising out of these Terms of Service or pertaining to the subject matter hereof.
15. Waiver and Severability
16. Entire Agreement
18. Questions, Comments and Concerns
This Website is operated by USA Hemp, Portland, OR. Feedback, comments, requests for technical assistance, and other communications relating to the Website should be directed to: [email protected].